Privacy policy

CatalogFlow Pro (catalogproflow.com) is operated by CatalogFlow Pro ("we", "us"). This policy explains what information we collect when you use CatalogFlow Pro, how we use it, and the choices you have.

Information we collect

• Account information: your name, email address and password (stored only as a secure hash), or your Google account details if you sign in with Google.
• Business content you add: company profile, logo and brand colours, products, prices, inventory, catalogs, designs, customers, orders and invoices.
• Information from your customers: when someone orders from your public catalog or pays your invoice, we store the contact and order details they give so that you can fulfil the order.
• Payment information: payments are handled by Stripe. We receive the payment status, amount and the last details Stripe shares with us (such as card brand), but we never see or store full card numbers.
• Usage information: basic technical data such as pages visited, device type, approximate location from your IP address, and error logs, used to keep the service running and improve it.

How we use information

• To provide the service: hosting your catalogs and designs, processing orders, invoices and subscriptions.
• To generate AI suggestions and designs when you ask for them (see "AI features" below).
• To send service emails such as sign-in links, receipts and important account notices.
• To secure the service, prevent fraud and abuse, and comply with legal obligations.
• To understand usage and improve CatalogFlow Pro. We do not sell your personal information.

AI features

When you use AI features (for example the AI designer or layout suggestions), the text of your request and the relevant business details (such as company name, brand colours, product names and prices) are sent to our AI provider to produce the result. We do not use your content to train AI models, and we ask our providers not to.

Who we share information with

We share information only with service providers that help us run CatalogFlow Pro, under contracts that protect it:

• Hosting, database and file storage providers.
• Stripe, for subscription payments and for invoice payments to businesses that connect a Stripe account.
• AI model providers, for AI features you choose to use.
• Font and content-delivery providers (for example Google Fonts) used to display pages.

Content you publish (public catalogs and shared designs) is visible to anyone with the link. We may also disclose information if required by law or to protect the rights and safety of our users and the public.

Cookies and local storage

We use your browser's storage to keep you signed in and remember preferences. We do not use advertising cookies.

Data retention

We keep your information for as long as your account is active. You can delete content at any time. If you ask us to delete your account, we delete your data within 30 days, except where we must keep records (such as payment records) for legal or tax reasons.

Your rights

You can access, correct, export or delete your information. California residents have additional rights under the CCPA, including the right to know what personal information we collect and to request its deletion; we do not sell or share personal information for cross-context advertising. To make a request, email support@catalogproflow.com.

Security

Data is encrypted in transit, access to each company's data is restricted to its members, and payment details are handled by Stripe. No system is perfectly secure, so please use a strong password.

Children

CatalogFlow Pro is a business tool and is not intended for children under 16.

Changes and contact

We will post changes to this policy on this page and update the date above. Questions: CatalogFlow Pro, 2900 Adams St, Unit C-38, Riverside, CA 92504, USA, support@catalogproflow.com.